1. Information We Collect

When you request a demo, register for an account, or contact our support team, we collect your business and contact information (such as your name, laboratory name, email address, telephone/WhatsApp number, and postal address). This information is solely used to deliver software licenses, setup assistance, technical updates, and customer support.

2. Complete Laboratory Data Confidentiality

We respect the critical and confidential nature of clinical diagnostic records. All patient directories, clinical test results, billing registers, and doctor records entered into Qmarksoft PathoLab ERP remain the private, proprietary property of your laboratory. Qmarksoft does not view, sell, rent, or share your patient data with any third party.

3. Data Security Measures

For our Cloud Online ERP editions, all data transmitted between your browser and our secure servers is encrypted using industry-standard 256-bit SSL protocols. Database servers are protected behind managed enterprise firewalls with continuous security monitoring and automated daily backups.

4. Zero Spam Policy

We strictly adhere to a zero-spam policy. We do not sell your contact details to marketing agencies. Communications sent from Qmarksoft relate strictly to your software license, product enhancements, security updates, and requested support.

5. Contacting Our Data Privacy Team

If you have questions regarding our privacy practices or wish to update your registered laboratory information, please contact our privacy desk at:

info@qmarksoft.com • Phone: +91 9708 789 456