WhatsApp Demo

Frequently Asked Questions

Everything You Need to Know About Qmarksoft PathoLab ERP

What are the limitations of the free trial demo?

The free demo is fully featured, allowing you to test patient registration, bill printing, clinical test result entry, doctor incentives, and PDF report generation. The trial allows up to 50 patient entries or 30 days of active use so you can evaluate the entire software workflow in your lab.

Is there any limit on total patient records or years of data?

No, absolutely not. There is no artificial record limit. In both Desktop and Cloud editions, the software supports hundreds of thousands of patient records, test histories, and accounts without slowing down.

What is the difference between Desktop and Online Cloud versions?

The Desktop Edition runs locally on your Windows PC or LAN switch with 100% offline reliability and a one-time lifetime license. The Cloud Online Edition is hosted on secure cloud servers, allowing you to access the system from anywhere on any device (Windows, Mac, iPad, Android), connect multiple collection centers, and give patients live mobile portal access.

Does the software support barcode printers and scanners?

Yes. PathoLab ERP supports all standard thermal barcode label printers (TVS, TSC, Zebra, Citizen, Godex) and standard 1D/2D USB or wireless barcode scanners for quick sample vial labeling and accessioning.

Can we customize the lab header, logo, and digital signatures?

Yes. You can upload your high-resolution laboratory logo, customize header/footer margins, embed doctor digital signatures, or configure the software to print directly onto pre-printed letterheads.

How does the WhatsApp report delivery work?

Once a report is clinically verified by the pathologist, you can click "Send on WhatsApp". The software automatically generates a secure, tamper-proof PDF report with QR verification and sends it directly to the patient's mobile number.

How does doctor and referral incentive tracking work?

You can set custom commission percentages either overall per doctor or specific to test categories. The software automatically calculates referral amounts, tracks paid/due balances, and prints itemized monthly statements.

How is software installation and staff training handled?

Installation is 100% managed by our technical team remotely via AnyDesk or TeamViewer. We install the software, configure your printers, set up your letterhead header, and provide live hands-on training to your receptionists and technicians.

Still Have Questions?

Our medical software consultants are available to answer any questions about your specific laboratory workflow.

Speak With A Diagnostic Software Specialist

Tell us about your laboratory setup (single lab or multi-branch). Our healthcare software experts will provide a customized demo and quote within 1 hour.

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